Information We Collect

When you use taplyview, we collect different types of information depending on how you interact with our service. Some of this is information you give us directly, while other data is collected automatically as you navigate our platform.

Personal Information You Provide

This includes data you voluntarily share when creating an account or contacting us:

• Name and email address when you register
• Company name and position (if you choose to provide it)
• Contact details when you reach out through our forms
• Payment information for subscription management
• Preferences and settings you configure

Usage Information

We automatically collect certain information about how you use our platform. This helps us improve the service and fix issues you might encounter:

• Pages you visit and features you use
• Companies and reports you analyze
• Search queries and comparison criteria
• Time spent on different sections
• Device type, browser, and operating system
• IP address and general location (country/region)

How We Use Your Information

We use the information we collect for specific purposes that make our service work better for you. We don't sell your personal data to third parties, and we're careful about how we handle it.

Service Delivery

We use your data to operate the platform and deliver the comparative analysis features you signed up for. This includes processing your requests, generating reports, and maintaining your account settings.

Platform Improvement

Usage data helps us understand which features are valuable and which need work. We analyze patterns to identify bugs, optimize performance, and develop new analytical tools.

Communication

We'll use your contact information to send important updates about your account, respond to your inquiries, and occasionally share relevant product updates. You can control which communications you receive.

Data Storage and Security in Malaysia

Our servers are located in Malaysia, and we comply with the Personal Data Protection Act 2010 (PDPA). This means your information is stored and processed according to Malaysian data protection standards.

Security Measures

We implement multiple layers of security to protect your data:

• Encryption of data in transit using SSL/TLS protocols
• Encrypted storage for sensitive information
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your data
• Secure backup systems with redundancy

While we take security seriously, no system is completely immune to breaches. If a security incident affects your data, we'll notify you promptly and explain what happened and what steps we're taking.

Your Rights Under Malaysian Law

The PDPA gives you specific rights regarding your personal information. We respect these rights and have processes in place to help you exercise them.

To exercise any of these rights, email us at contact@taplyview.com with your request. We'll respond within 21 days as required by Malaysian law. There's no fee for most requests, though we may charge a reasonable administrative fee for repetitive or excessive requests.

Data Sharing and Third Parties

We work with a limited number of service providers to operate our platform. These partners only receive the minimum information necessary to perform their specific functions.

Service Providers We Work With

• Payment processors for handling subscriptions
• Cloud infrastructure providers for hosting
• Email service providers for communications
• Analytics tools to understand platform usage

All third-party providers are contractually required to protect your data and use it only for the purposes we specify. We don't authorize them to use your information for their own marketing.

When We Must Share Data

There are limited situations where we're legally required to disclose information:

• When compelled by Malaysian court orders or legal processes
• To comply with regulatory requirements
• To protect our legal rights or prevent fraud
• In connection with a business transfer or acquisition

Cookies and Tracking

Like most websites, we use cookies and similar technologies. These small files help our platform work properly and remember your preferences.

Types of Cookies We Use

Essential Cookies: These are necessary for basic platform functionality. They remember your login session and settings. You can't disable these if you want to use taplyview.

Analytics Cookies: These help us understand how people use the platform. We use this data to improve features and fix problems. You can opt out of these through your browser settings.

Preference Cookies: These remember your choices, like which companies you frequently compare or your preferred display options.

You can control cookies through your browser settings, though disabling certain cookies may limit platform functionality.

Data Retention

We keep your information only as long as necessary to provide our service and meet legal requirements. Different types of data have different retention periods.

Active Account Data

While your account is active, we maintain your profile information and usage history. This lets you access your past analyses and maintain your preferences.

After Account Closure

If you close your account, we'll delete most personal information within 90 days. Some data may be retained longer for legal compliance:

• Transaction records for tax purposes (7 years)
• Legal communications and agreements (as required by law)
• Aggregated, anonymized usage statistics

You can request immediate deletion of your data, though we may need to retain certain information to comply with Malaysian financial record-keeping requirements.

Children's Privacy

taplyview is designed for business and investment professionals. Our service isn't intended for anyone under 18, and we don't knowingly collect information from minors. If we discover we've collected data from someone under 18, we'll delete it promptly.

International Users

While our primary operations are in Malaysia, users from other countries can access our platform. If you're outside Malaysia, please understand that your data will be transferred to and processed in Malaysia under Malaysian data protection laws.

By using taplyview, you consent to this data transfer. We take steps to ensure your information receives adequate protection regardless of where you're located.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on the platform.

The "Last Updated" date at the top of this page shows when we last revised the policy. We encourage you to review it periodically, especially if it's been a while since you last checked.

Continuing to use taplyview after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.